Customer Relations Officer
Singapore
Customer Management
Job posting date:
Job application deadline:
Requirements:
- ‘N’ Level with at least 1 year of working experience in ether Sales or Customer Service
- Approachable and friendly- enjoy communicating with people from all walks of life and have great interpersonal skills
- Resilient to be able to handle rejections
- Must be able to handle physical exertion- able to stand and walk for long periods of time
- Comfortable with flexible work schedule, including Saturday mornings and some weekday evenings, based on team roster
- 1 year contract subject to renewal
- Working hours: 36 hours per week
Responsibilities:
- Responsible for educating Cordlife’s Umbilical Cord Blood (UCB)/ Umbilical Cord Lining (UCL) banking services to expecting parents
- Responsible for converting expecting parents to leads, appointments for sales department to follow up and pre-sales confirmation
- Build good rapport with the clinic staff to facilitate workflow
- To be stationed at obstetrics and gynae clinics at different locations