Credit Control Executive
Job posting date:
Job application deadline:


  • O Levels with at least 2 years of working experience in telemarketing (inbound and outbound calls), customer service or debt collection (in a call center environment)
  • Highly independent and organized
  • Team player with a positive attitude
  • Good communication skills (verbal communication)
  • Must be meticulous and possess sense of urgency



  • Handle inbound and outbound collection calls in a call center environment
  • Communicate and explain breakdown of amount payable to customers in detail
  • Negotiate with customers on repayment amount and payment dates, where applicable
  • Provide customer service and enhance overall collections efficiency and delinquency rates
  • Resolve customer issues and handle walk-in customers who wish to make payment
  • Achieve monthly cash-collection targets set at beginning of each Financial Year
  • Ensure payments are correctly allocated, to the appropriate accounts and against the appropriate invoices.


Interested? Click the button to apply.